Sertronics UK offers the complete range of domestic and commercial services. Our skill and expertise lie in the ability to manage and perform high level technical service support using the best possible systems available. It is through the use of these skills that we are able to offer a full range of installation and repair services to most electrical products
From our contact centre we can immediately respond to our customers needs wherever they are in the UK. Our dedicated team of highly trained operators skilled in customer care use the very latest technology. We offer a simple and effective solution for the booking of service requests through our web enabled system. This is available to all operating sites allowing the seamless handling of all customer enquiries. The system gives comprehensive reporting and centralised administration ensuring that customers get the best possible service support.
Our skilled workforce covers the length and breadth of the UK. By taking advantage of the latest technology our centralised administration team ensures all logistics and red tape are handled from one source with ease and thus allows our engineers to put all their skills into providing the best possible service for our clients. With dedicated manufacturer trained technicians covering every UK post code we can offer the same level of response and quality of service whether your need is in the centre of London or the Highlands of Scotland. Each member of the team operates to the same strict guidelines and are fully trained and updated in the latest technological advances that today’s marketplace demands. Our technicians are managed by a team of field managers who ensure that queries are dealt with quickly.